Accessibility Statement

The Wellington Hotel is dedicated to providing exceptional service to all our guests. With respect to the Hotel’s website, we strive to provide digital content that is accessible to all users.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.0, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website, including through training of our staff, engagement of experts and regular testing of our digital accessibility.

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, please contact us at To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem you encountered.

Public Spaces

  • Our main entrance has four steps. Staff is on hand to set up a ramp for access into the lobby.
  • Accessible reception desk//an accessible registration are 36” above the floor
  • Accessible public restrooms
  • Accessible access to accessible guest rooms through the north lobby elevators.
  • Accessible route from the hotel’s accessible public entrance to one restaurant
  • The hotel’s parking is valet only
  • Accessible business center
  • The gift shop is not accessible by wheelchair. Please ask staff for assistance.

Accessible Guest Rooms

  • Accessible guest rooms with mobility features have doorways that provide 32” of clear width
  • The hotel has a TTY for guest use
  • The hotel’s guest room televisions have closed captioning or closed captioning decoders are provided
  • Persons with disabilities shall be permitted to use service animals, without incurring any extra charge or conditions, in guestrooms and all public areas.