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FAQ

What restaurants are in the neighborhood?
There are more than 100 restaurants within a seven-minute walk of the
Wellington including:
Afternoon Tea: Gordon Ramsey's, Sarabeth's
American: Per Se, Bar Americain, Lindy's, Michael's, Sarabeth's
Asian: B-Bap Fusion Rice Bar, Benihana, Bluechili, Buk, China Grill, Chom Chom, East, Fuji, Joe's Shanghai, Katsuhama, Lili's 57, Masa, Bar Masa, New York Thai Grill, Nobu, Nunking, Radiance Tea House & Books, Sichuan Gourmet, Soba Nippon, Sugiyama (no lunch), Sushiya, Thai Kitchen, 2Kai Sushi
Austrian: Seasonal
Brunch: Aquavit, Argo Tea Cafe, Benoit, Bistro Milano, Brasserie 81/2, Brasserie Cognac, Cafe Cielo, Molyvos (on premises), Petrossian, Rue 57 Brasserie
Cuban: Guantanamera, Victor's
Deli: Carnegie Deli
Fish: Oceana, Oyster Bar, Redeye Grill, South Gate
French: Benoit, Bouchon Bakery, Brasserie Cognac, Brasserie 81/2, Brasserie Maison (open 24 hours except Mondays), Brasserie Ruhlmann, La Bernadin, Landmarc, Le Pain Quotidien, Petrossian, Rue 57 Brasserie
Greek: Molyvos (on premises)
Indian: Baluchi's, Benare's
Irish: Cassidy's, Connolly's, Irish Pub, McGee's, OldCastle, Rosie O'Grady's
Italian: A Voce Columbus, Abboccato, Angelo's Pizzeria, Armani/Ristorante Fifth Avenue, Basso 56, Bella Vita, Bistro Milano, Cellini, Il Corso, Il Gattopardo, Il Tinello, Joe G, La Vineria, Marea, Montebello, Nino's Tuscany, Osteria del Circo, Remi, Trattoria dell'Arte
Kosher: Solo
Mexican: Cancun, Chipotle
Russian: Russian Samovar, Russian Tea Room
Steak: Bobby Van's, Capital Grille, Del Frisco's Steahouse, Empire Steak House, Johnny Utah's, McCormack and Schmicks, Palm West, Porter House, Quality Meats, Rothmann's, Ruth's Chris, Uncle Jack's
Turkish: Istanbul
Other: Au Bon Pain, Blue Dog Cafe, Brookln Diner, Cafe Europa, Carnegie Club (Cigar Bar) , City 55 Bar & Grill, Fluffy's, Gordon Ramsey at London NYC, Hale & Hearty Soups, MaPeche, Metro, Norma's, Park Cafe (on premises), Potbelly, Starbuck's (several locations), Stone Rose Lounge, The Modern, Vizio

Do you have high speed wireless internet and where is it accessible?
High speed wireless internet is available in all rooms and the lobby at $12.99 for up to 24 hours (one day), $24.99 for up to 72 hours (three days) and $39.99 for up to 120 hours (five days). If your computer is not wireless see the front desk for an adapter. A deposit of $100 is required but is refunded when the equipment is returned. When you make your reservation directly on our website (www.wellingtonhotel.com) or purchase one of our packages in room high speed wireless internet is complimentary.
If I don't bring my laptop, is internet access available?
Our Business Center is open 24 hours a day every day. It is conveniently located in the main lobby. There is a $3 minimum charge for fifteen minutes plus .25 per minute. A valid credit card is required.
If my plug does not fit into your outlet, where can I get an adapter?
Just ask at the front desk. For a deposit of $20 you can use an adapter during your stay. When you return the adapter, your $20 is refunded.
What is your cancellation policy?
For the period January 1 through August 31, reservations (for individuals) must be canceled by 4pm TWO days prior to arrival to avoid a one night charge of room and tax. For the period September 1 through December 31, reservations (for individuals) must be canceled by 4pm THREE days prior to arrival to avoid a one night charge of room and tax.

The cancellation policy for packages and specials may be different and if so will be outlined at the time of booking.

The cancellation policy for groups is outlined on the contract and may vary from group to group.

If you made your reservation through a third-party (not with the hotel directly) you must cancel it through that third party. The hotel is not authorized to cancel third-party reservations and we cannot authorize refunds for third-party reservations.
 
How many people do I need to make a group?
At the Wellington Hotel, ten or more people are considered a group.

Request for Proposal

What time is check in?
3pm - for individuals. 4pm - For groups.
What time is check out?
12noon - for all.

The bell captain will be happy to store your luggage before check in and/or after check out. The front desk is open 24 hours a day.
Is parking available?
Valet parking is available at the rate of $35 plus tax for 24 hours ($45 plus tax for oversized vehicles). There are no in / out privileges. If you take your car out, the 24 hours starts over when you return.
Is there a car rental nearby the Wellington?
There are two car rental offices less than a two-minute walk from the Wellington. Hertz is on 55th Street between Sixth and Seventh Avenues and Avis is on 54th Street between Sixth and Seventh Avenues.
Where is breakfast served?
Breakfast is served from 6am daily in the Park Cafe on the Lobby Level. Breakfast is plated not buffet. Packages and reservation options that include breakfast in the Park Cafe are available.
Do you have Room Service?
Room Service is available every day from 6am to 12midnight.
Are there safe deposit boxes?
Yes, there are safe deposit boxes at the front desk. They are free of charge.
Are there safes in the rooms?
No, but there are complimentary safe deposit boxes at the front desk. Please note: there are several safe deposit boxes at the front desk that accommodate a laptop; however, they are available on a first come first serve basis.
Are there ice machines?
There is an ice machine in the lobby, behind the bell captain's desk. Ice is complimentary. You have the choice of getting the ice yourself or calling the bell captain (x 7143) and having it brought up to your room.
Are the rooms air conditioned?
All rooms are air conditioned during the air conditioning season.
How can I contact a guest?
By email: guest@wellingtonhotel.com

By fax: 212-956-2381

Be sure to include the guest's full name in the subject line
How far is it from the Wellington to...
Click here to visit Attractions. If what you are looking for is not there, please email us at sales@wellingtonhotel.com and we will get the answer for you.
Are the any health clubs/fitness center/gyms close to the Wellington?
Just click on our attractions page to see addresses of nearby locations.
Do you accept pets?
Pets are not allowed.
How can I get to the Wellington from the airport?
The Wellington Hotel does not provide transportation from any of the three airports but see below for details and options.
JFK
The train from JFK is about $5 per person; take the Air Train towards Jamaica Station. You will have to buy a metrocard. At the Jamaica Station you change to the E train towards Manhattan…get off at the Seventh Avenue stop (at 53rd Street) and walk just two short blocks north towards Central Park to the Wellington Hotel.

In the baggage claim area you can book a shuttle bus to midtown and then take a taxi to the Wellington Hotel. The is also the SuperShuttle, although it will probably make stops at additional hotels. Both of these will be approximately $25-30 per person but SuperShuttle sometimes offers a lower rate for the second or third passenger.

You can take a taxi directly to the hotel. There is a flat fare of $52 plus tip and tolls usually for a maximum of three people.

You can arrange a limousine transfer in advance…see our website – www.wellingtonhotel.com – and click on See New York.

All rates are subject to change until booked and confirmed.
NEWARK
From Newark Liberty Airport, you can take the train (Air Train) to Penn Station and then a taxi, subway or bus from Penn Station to the Hotel. The train to Penn Station in New York City will be about $12.50 per person and includes the cost of the Air Train. Do not confuse Newark Penn Station with New York's Penn Station. From New York Penn Station to the Wellington Hotel the taxi will be about $12-$15. Taxis often accept a maximum of three people. The subway or bus is $2.25 per person. You can buy a metrocard in Penn Station for use on all subways and buses. You can also use coins on buses; however, you must have the exact fare in coins.

You can book a shuttle bus in the baggage claim area to the Port Authority. SuperShuttle is also available and goes directly to the hotel, although it will probably stop at additional hotels. The will be about $25 per person. SuperShuttle sometimes offers special rates for second and third passengers.

You can take a taxi directly to the hotel. The fare will be the meter charge, plus tip, tolls and the surcharge…about $65-75, usually for a maximum of three people. The surcharge is higher from Newark because taxis from New Jersey cannot pick up a fare here in the city and thus have to go back empty.

You can arrange a limousine transfer in advance…see our website – www.wellingtonhotel.com – and click on See New York.

All rates are subject to change until booked and confirmed.
LaGUARDIA
In the baggage claim area you can book a shuttle bus to midtown and then take a taxi to the Wellington Hotel. There is also the SuperShuttle, that will take you directly to the Wellington although it will probably make stops at additional hotels. Both of these will be approximately $15-20 per person but SuperShuttle sometimes offers a lower rate for the second or third passenger.

The taxi fare to midtown is about $25-37 plus tip, toll and possible surcharges.


If your question is not answered on this page, please email us at wellingtonhotel@wellingtonhotel.com.